How do I find a product on kolors.ae?
There are a couple of ways you can find a product on
• Use the search bar on top; type what you are looking for and press enter.
• Use the main menu (which is divided by product type) to navigate your way on the site.
I'm not able to find a product. What should I do? We try our best to offer the latest products available in the market. However, if by any chance, we do not have a product you're looking for on kolors.ae, please let us know and we will try and get it for you. You can email us at firstname.lastname@example.org .
Where can I see all my orders?
You can see your entire order history from the "My Account" section of the site. Log in with your username and password and click on "My Account" to access this area.
What are my options to pay for an order?
We have flexible payment options for you. Choose to pay in any of the following ways: •Cash on Delivery:
Pay cash when the product is delivered to your doorstep. (Valid in UAE only)Credit Card Swipe on Delivery:
Our delivery guys carry GPRS credit card machines with them so you can swipe your credit card when the product is delivered. (Valid in UAE only) •Credit Card Online:
Pay online through our 3D Double Secure MiGs gateway.
What cards do you accept?
Our payment gateway accepts almost all kinds of credit/debit cards ie.Visa, Mastercard,Maestro and many more .
Can I pay in monthly installments?
Yes you can , for more details call the issuing Bank .
We have a flat shipping fee of AED 20 on all orders. However, if your order exceeds AED 150, shipping is on us!This is applicable only for UAE.
We use Aramex,DHL ,TNT and Fedex as a courier partner for international deliveries. Delivery time may change subject to destination. We reserve all right to amend sized and weight of the actual shipment.
For any assistance on your order status, you can contact email@example.com for support at any time.
Some of our items have an "express delivery" option, which means that they will usually be delivered faster than regular items for an additional fee. You can see the delivery estimates and fees by adding an item to your cart.