At kolors, customer satisfaction is our top priority, and this is why we take the utmost care to deliver your products straight to you as safely and as fast as possible. Our shipping methods ease your everyday life, keeping your focus on your priorities and not on our logistics.your order will be safe in our hands till it’s in yours.
We have a flat shipping fee of AED 20 on all orders. However, if your order exceeds AED 150, shipping is on us!This is applicable only for UAE.
We use Aramex,DHL ,TNT and Fedex as a courier partner for international deliveries.Delivery time may change subject to destination. We reserve all right to amend sized and weight of the actual shipment.
For any assistance on your order status, you can contact firstname.lastname@example.org for support at any time.
Some of our items have an "express delivery" option, which means that they will usually be delivered faster than regular items for an additional fee. You can see the delivery estimates and fees by adding an item to your cart.
Stock and availability shown on this site is for your reference only. While we strive to maintain the most accurate and timely stock and availability information, availability information may become out of date and may change between the time you added an item to cart and the time your order is processed.
In rare cases, an item may go out of stock, or the number of units you ordered may not be available. In that case, we will contact you about how best to proceed.
For UAE there is no custom charges. For international delivery, Custom charge is applicable according to destinations, requiements, customs and more.
At the time of placing the order, customers are requested to put accurate address details to ensure fast delivery on time. It is recommended that you are present to accept delivery of your order.
Any change in the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery. Delivery times may also change and this will be notified to you beforehand.
It’s mandatoryfor customers to sign for the goods upon delivery.Photo identification is must to verify the receiver.
The following forms of ID are accepted:
• Original & Valid Emirates ID
In addition, if either "Credit Card on Delivery", or "Credit Card Online" are selected as the payment methods then the details on the photo ID should exactly match that of the credit card used to make the purchase.